Pricing
Start free. Only pay as you grow.
A fixed price every month. Need more contacts one month? Add a pack. No surprise bills.
CommentTap's Free plan includes 50 Active Contacts per month. With monthly billing, paid plans start at $9 per month for 1,000 Active Contacts. There are no automatic overage charges.
How CommentTap compares with ManyChat →
- Free plan with 50 contacts a month
- No CommentTap branding in your DMs
- English & Polish
More than 15,000 contacts a month or 10 Instagram accounts? Ask about the Scale plan: support@commenttap.com.
Contact packs
A busy month? Top up.
+1,000 contacts
$9
one-off · incl. tax
+5,000 contacts
$19
one-off · incl. tax
+20,000 contacts
$59
one-off · incl. tax
- No expiry date
- Used only after your monthly limit runs out
- For paid plans — buy anytime in Billing
Limits & fair use
One price. No surprise bills.
Each plan has a monthly contact limit. It renews every month, on annual billing too. Ran out? Add a pack or upgrade. We never charge you extra.
| Plan | Active Contacts / mo | Instagram accounts | Campaigns (at a time) | Automated DMs / hour |
|---|---|---|---|---|
| Free | 50 | 1 | 5 active | 50 |
| Starter | 1,000 | 1 | Up to 200 | 1,000 |
| Growth | 5,000 | 3 | Up to 600 | 2,000 |
| Business | 15,000 | 10 | Up to 2,000 | 4,000 |
You pay the plan price
Monthly, or once a year. A mid-cycle upgrade costs only the difference, shown before you pay.
Ran out? Top up
Contact packs work right away and never expire.
Upgrades are instant
The higher limit works as soon as the payment clears.
Not sure?
Find your plan
Our recommendation
Only one busy month? A contact pack can be cheaper than upgrading. See packs
Pricing FAQ
- How does the free trial work?
- Starter and Growth have a 14-day free trial on monthly billing. You add a card, but nothing is charged until the trial ends — cancel before then and you pay nothing. Annual plans start without a trial (switching to annual mid-trial keeps your free days). One trial per workspace, Instagram account and person, on your first subscription only.
- What happens when the trial ends?
- If you do nothing, the plan you picked continues and we charge your card — we email you before the first charge. If you cancel during the trial, you keep paid features until its last day, then move to Free.
- What is an Active Contact?
- A person your automations messaged in a billing month. Each person counts once a month across the whole workspace, however many campaigns they join. Conversations you handle by hand don't count.
- What happens when I run out of contacts?
- You're never charged extra. New people aren't picked up by automations until the limit renews — unless you add a contact pack or upgrade, which works right away. Automations already under way can still finish (subject to Instagram's rules), and you can always reply by hand.
- How do contact packs work?
- A pack is a one-off purchase of extra Active Contacts with no expiry date. Your monthly plan limit is used first, then packs, oldest first. Packs are for paid plans and keep working if you later move to Free. Consumers can withdraw within 14 days and get the price back minus the part of the service already performed.
- What is the difference between monthly and annual billing?
- Annual is one payment for the whole year, at a discount. The contact limit is monthly either way.
- Can I cancel anytime?
- Yes. Cancel or change plans anytime — paid features stay until the end of the period you paid for. Free needs no card.
- Where can I buy a plan?
- Almost everywhere. Buying on the website isn't available in Québec, British Columbia or for UK consumers (UK businesses with a valid VAT number can buy). In the app, it depends on the store.
Terms in short
- The price for the stated period includes all taxes we charge on your purchase. If reverse charge applies, the price excludes tax, which you must account for yourself.
- These prices apply to purchases on our website. In-app prices and currencies may differ.
- * On paid plans, the campaign limit counts all campaigns in the workspace: active, paused and drafts (archived campaigns do not count). The automated DM limit counts messages sent over the last hour; it does not apply to public comment replies. High traffic or Instagram restrictions may delay sending, and if Instagram's permitted sending window expires, the message will not be sent. Details: section 8(8) of the Terms.
- We don't guarantee a later reply to events skipped while your contact limit was used up.
- Full rules for plans and contact packs: Terms of Service.
Questions about a plan? Create a free account and explore — no card required.