Comment-to-DM
Turn Instagram comments into automatic DMs
When someone comments the keyword you choose, CommentTap replies in their DMs with the exact link, PDF, coupon or booking page you set up. You pick the post and the trigger word once, and every matching comment gets an instant, personal reply while you focus on making content.
Why it works
What makes it work
Keyword-triggered, not random
Only comments that match your keyword get a DM. Add exclusions to skip words you never want to trigger a reply.
One message, delivered instantly
Every match receives your DM within seconds β the moment interest is highest, without you watching the comments.
See the DM before it sends
Preview the exact message on a phone mockup as you build it, so what your followers receive is what you designed.
How it works
Three steps from comment to lead
- 01
Choose a post and keyword
Pick any reel or post and the words that should trigger a reply β like 'guide' or 'price'.
- 02
Add your message and offer
Write the DM, then attach a link, PDF, coupon code or booking page. Preview it on a phone as you go.
- 03
CommentTap sends it β and tracks it
Every match gets an instant DM. Clicks, emails and leads show up in your analytics automatically.
FAQ
Questions, answered
- Does it work on both posts and Reels?
- Yes. You can attach a comment-to-DM campaign to any post or Reel on the connected Instagram account, and it starts replying as soon as it goes live.
- Will people get more than one DM?
- No. CommentTap sends one message per person per campaign and respects a cooldown, so the same follower is never messaged repeatedly for the same offer.
- Do I need to build a chatbot flow?
- No. You choose a keyword and write a message β there is no node canvas or branching flow to maintain. It stays a simple, guided setup.