Auto-reply
Automatic replies to your Instagram comments
CommentTap can answer a matching comment in two places at once: a short public reply under the comment, and a private DM carrying your link or offer. Followers get an immediate, visible response, and the real content lands in their inbox — all triggered by keywords you decide on.
Why it works
What makes it work
Public and private together
Post a friendly public reply for social proof while the DM quietly delivers the link, PDF or code the follower asked for.
Triggered by your keywords
You define which words start a reply and which to ignore, so automation only fires on genuine intent, never on every comment.
On-brand, every time
Write the wording once and it reads the same for everyone — warm, consistent and unmistakably yours.
How it works
Three steps from comment to lead
- 01
Choose a post and keyword
Pick any reel or post and the words that should trigger a reply — like 'guide' or 'price'.
- 02
Add your message and offer
Write the DM, then attach a link, PDF, coupon code or booking page. Preview it on a phone as you go.
- 03
CommentTap sends it — and tracks it
Every match gets an instant DM. Clicks, emails and leads show up in your analytics automatically.
FAQ
Questions, answered
- Is the public reply optional?
- Yes. You can send only the DM, only a public comment reply, or both. Many creators use a short public reply to show others the offer is real.
- Can I exclude certain words?
- You can add exclusion words so comments containing them never trigger a reply, which is handy for filtering out questions you would rather answer yourself.
- How fast does the reply go out?
- Replies are sent within seconds of the comment being received, so the follower hears back while your post still has their attention.
- Can I see which auto-replies worked?
- Yes. Every automated reply is recorded with the comment, post and keyword that triggered it, and any link you send is tracked, so you can see exactly which auto-replies led to clicks and leads.